Guidance for Requests for Information by Law Enforcement and Regulatory Authorities

Consistent with the RightForge Community Policies and the principles enshrined in the Fourth Amendment, RightForge is committed to ensuring that its users remain free from unreasonable governmental searches and seizures. To that end, RightForge will abide only by lawful and fully valid requests from the government when requests are made for information stored on RightForge systems. 

RightForge will comply with all properly issued and verified legal orders from law enforcement and regulatory authorities. To facilitate processing and response, international law enforcement agencies are requested to please contact their counterparts in the United States in order to request information about RightForge customers. The following types of information are available for law enforcement and regulatory authorities upon presentation of a valid order for the same:

Contact Information

Our policy is to comply with all legal orders for customer contact information promptly, and in any event within 5 business days when a legal court order or subpoena has been presented and verified.

Customer Data

Our policy is to comply with all legal requests for customer data promptly, and in any event within 5 business days when:

  • A legal court order or subpoena has been presented; and
  • RightForge actually has access to the data being sought

Network Data

Our policy is to comply with all legal requests for network data promptly, and in any event within 5 business days when:

  • A legal court order or subpoena has been presented; and
  • RightForge actually has the requested data

All other requests are handled on a case-by-case basis.

In all cases, RightForge will:

  • Require a valid of subpoena and court order — our legal team will review all subpoenas and court orders prior to compliance; and
  • Notify our customer of the information request — unless explicitly and lawfully prohibited from doing so in the order itself, our policy is to inform all customers of requests for their data and any other information or detail prior to providing the data to law enforcement.

How to Submit a Complaint

Legal Subpoena and Court Orders: legal@rightforge.com  

Last Updated: May 2021