Privacy Policy

Last Updated: April 13, 2021

 

Consistent with the assurances described in the Fourth Amendment and the principles built into the RightForge Community Policies, RightForge is committed to robust privacy for those who use its services. RightForge is committed to providing its services in a manner that comports with the fundamental interests that form the basis for RightForge’s very existence.

 

In particular, this Privacy Policy describes how RightForge Inc. and its affiliates (collectively, “RightForge,” “we,” “our” or “us”) collect and use Personal Data in relation to the RightForge websites, products, applications, and similar services (collectively, the “Services”) that link to this Privacy Policy. We take the privacy, security and confidentiality of your information, including any data collected that could directly or indirectly identify you (“Personal Data”) seriously. We want you to be aware of how we use your Personal Data, and how to update or correct your information if necessary. This Privacy Policy is for you. Please read it carefully.

BY ACCESSING THE SITES, CREATING A RIGHTFORGE ACCOUNT, OR USING OUR SERVICES, YOU ARE CONSENTING TO THE COLLECTION, USE, DISCLOSURE, TRANSFER, AND STORAGE OF PERSONAL AND NON-PERSONAL DATA OR OTHER INFORMATION RECEIVED BY US AS A RESULT OF SUCH USE IN ACCORDANCE WITH THIS PRIVACY POLICY.

 

Please note that this Privacy Policy does not apply to any of the data or content processed, stored or hosted by RightForge customers by or through a customer account. Please see the RightForge services agreement for information regarding the same.  

 

INFORMATION THAT WE COLLECT

Information that You Provide Directly

We collect the following types of information that you provide directly when you establish an account, use our Services, for promotional purposes, and in connection with certain online surveys or sweepstakes that we sponsor: name, email address, billing and/or mailing address, telephone number, zip code, date of birth, and other, similar types of data. This information will be used to keep you updated about our Services and any of the RightForge agreements which are applicable to the products or services you have purchased or to which you have subscribed, and to keep you informed about special offers, sales or new features of the Services that we think may be of interest to you.

 

In the event that you are purchasing extensions, such as domain names, we may require additional supporting documentation, including driver’s license number, passport number, and similar. We do not store or otherwise use this information except in connection with the same.

Information the We Collect Automatically

We automatically collect site usage information which includes, without limitation, Internet Protocol (“IP”) address(es), browser information, other characteristics of your device and software, domain names of your Internet Service Provider, your approximate geographic location, the time of your usage and certain aggregated use data.  This information is used to analyze the use of, and to improve our Services (including to help diagnose and prevent problems with our servers or our products or services), to administer RightForge and more generally to provide our customers with the best possible user experience.

Like many online providers, RightForge uses a technology called “cookies” to collect some of this data. A cookie is a piece of information that is placed on your browser when you access a site. In many cases, the information collected using cookies (and related technologies) is used in non-identifiable ways. For example, we use information we collect about users to optimize our sites and to understand traffic and usage patterns. In other cases, we associate the information we collect using cookies and related technologies in a manner that may directly or indirectly identify you, and in such cases treat it as Personal Data. Additionally, if the settings on your location-aware device allow us to receive geo-location data or information, we may collect that information automatically. We also use tracking information to determine which areas of our site users visit most frequently. RightForge does not track what individual users read, but rather how often each page is visited. Cookies help provide additional functionality to the sites and help us to more accurately analyze usage of the sites. For instance, the sites may set a cookie on your browser that allows you to more quickly access the sites during future visits. We use cookies to monitor and to maintain information about your use of the sites. Cookies are also used to track the identity of the website you visited immediately prior to visiting any of our sites. We do not otherwise track information about your use of other websites. Cookies also allow us to hold selections in a shopping cart when a user leaves the sites without checking out. Cookies are not used on the sites to store your account information as this information is stored securely on a server. When you log in at the sites with your username and password, we will assign you a secure session id. The server then passes your information to you through this secure session id. Cookies may be session cookies (i.e., last only for one browser session) or persistent cookies (i.e., continue in your browser until they are deleted or expire). Some of the cookies we use may be flash cookies or Adobe cookies. While they are harmless, they may contain demographic information and depending on your browser these cookies may not normally be deleted when your cookies are deleted. Please check your browser to determine where these types of cookies are stored and how they may be deleted.  In some countries, including countries in the European Economic Area (“EEA”), these sorts of cookie data may be considered Personal Data under applicable data protection laws. While we recommend that you leave cookies turned on as they allow you to take advantage of some of the features of the sites, you have the ability to control the use and moderation of our cookies. However, if you elect not to allow cookies to be placed as provided herein, you may not be able to use or to enjoy all of the services and features of the sites. Specifically, you can configure the settings (i) to receive notifications when you are receiving new cookies, (ii) to disable cookies or (iii) to delete cookies. Please refer to your browser’s help section for information on how to do this.

We also use analytics providers, including but not limited to Google Analytics, to collect certain information about our users and the use of our sites more generally. Google provides additional privacy options regarding Analytics cookies, and you can learn more about those options by visiting https://www.google.com/policies/privacy/partners/.

Information that Third Parties Provide About You

We may also receive information about you from third parties. For example, if you are on another website that provides information about service providers like RightForge and you request to receive information from RightForge, that website will forward your contact and other information to us so that we may contact you as requested. Third parties may also provide information about you in connection with a marketing arrangement we may have with those third parties.

We may supplement the information we collect with outside records from third parties in order to provide you with the information, goods, or services you have requested to enhance our ability to serve you and to offer you opportunities to purchase products or services that we believe may be of interest to you. We may combine the information we receive from those other outside sources with information we collect through our Services. In those cases, we will apply this Privacy Policy to the combined information.

Do Not Track

Please note that RightForge does not support “Do Not Track” browser settings and we do not currently participate in any “Do Not Track” frameworks that would allow us to respond to signals or other mechanisms from you regarding the collection of your personal or non-personal identifying information.

HOW WE USE YOUR INFORMATION

We use your Personal Data and other information as necessary to provide our Services, including to make ongoing improvements. We may also use your Personal Data for internal business purposes including, without limitation, to help us improve the content and functionality of the Services, to better understand our users and the ways in which they use the sites and Services to protect against, identify or address fraudulent activities, to manage your account, and to provide you with customer service and to generally manage the Services and our business. Finally, we may use your Personal Data to contact you for certain marketing and advertising purposes, including, without limitation, to inform you about our offers, contests or surveys which may be of interest to you and to display content and advertising on or off the sites regarding our Services which may be of relevance to you.

SHARING YOUR INFORMATION

RightForge is not in the business of selling your Personal Data. We do not share, sell or rent any of the Personal Data provided to use through our sites or the Services to third parties, except as expressly described in this Privacy Policy. Instances in which we may share your Personal Data include:

  • With Service Providers: We, like many businesses, sometimes engage other companies to perform certain business-related functions on our behalf so that we can focus on our core business. Examples of these services include, but are not limited to, payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, marketing and promotional material distribution, website evaluation, social media management, data analysis and, where applicable, data cleansing. In connection with services those partners provide for us, we may provide or otherwise give them access to certain Personal Data, but their access to and use of this information is strictly limited to the purposes of providing these specific services to RightForge.
  • For Business Transfers: As with any business, it is possible that as our business develops, we might sell, assign, buy, transfer or otherwise acquire or dispose of certain businesses or corporate assets. In any such event, Personal Data may be part of the transferred assets. You acknowledge and agree that any successor to or acquirer of us will continue to have the right to use your Personal Data and other information in accordance with the terms of this Privacy Policy.
  • With Parents, Subsidiaries and Affiliates: We may also share your Personal Data with our parent company, future subsidiaries and/or affiliates consistent with this Privacy Policy. Our future subsidiaries and affiliates will be bound to treat and to maintain any Personal Data in accordance with this Privacy Policy.
  • Legal Requirements: We may disclose your Personal Data if required to do so by law (including, without limitation responding to a subpoena or request from law enforcement, court or government agency or other public authorities) or in the good faith belief that such action is necessary (i) to comply with a legal obligation, (ii) to protect or defend our rights, interests or property or that of other customers or users, (iii) to act in urgent circumstances to protect the personal safety of users of the Services or the public, or (iv) to protect against legal liability or potential fraud, as determined in our sole discretion.
  • With Your Consent: If we intend to use any Personal Data in any manner that is not specified herein, we will inform you of such anticipated use prior to or at the time at which the Personal Data is collected or we will obtain your consent subsequent to such collection but prior to such use. In short, we will honor the choices you make regarding your Personal Data and will inform you about any other intended uses of such information.
 

CHANGING YOUR INFORMATION; UPDATING YOUR PERSONAL DATA

For information and Personal Data that we have collected on your behalf, we will grant you reasonable access to the same as required by applicable law.

If you have established a RightForge Account, we rely on you to keep the information on record updated and accurate. Our Services allow you to modify or delete your Account information at your discretion. If any of our Services do not permit you to update or modify your information, please contact us as set forth herein below to request assistance with the same. Note that we may keep historical information in our backup files as permitted by law.

EMPLOYMENT APPLICATIONS

If you apply for employment with RightForge through our sites, we, or a third party providing human resources assistance, may ask you to provide self-identifying information (such as veteran status, gender, and ethnicity) in conjunction with laws and regulations enforced by the Equal Employment Opportunity Commission (“EEOC”), the Office of Federal Contract Compliance Programs (“OFCCP”), and similar state and local regulatory agencies. Providing self-identifying information is voluntary, but if you do provide us with that information, we may submit it to the EEOC, the OFCCP, and similar state and local regulatory agencies for business-related purposes, including responding to information requests, fulfilling regulatory reporting requirements, and defending against employment related complaints. Otherwise, any information submitted as a part of the employment process will be treated in accordance with this Privacy Policy.

THIRD PARTY CONTENT AND LINKS TO OTHER SITES

Our sites may contain links to other websites not operated or controlled by us (“Third Party Sites”). The policies and procedures set forth herein do not apply to any Third Party Sites. The owners and operators of all Third Party Sites are responsible for all Personal Data and non-Personal Data provided, collected, maintained, stored or otherwise disclosed on those sites, if any. If there are any links on our sites to any Third Party Sites, such links are provided for convenience only and the presence of the same does not imply that we endorse or have reviewed the Third Party Sites, including their privacy policies, if any. We strongly encourage contacting those sites directly for information on their privacy policies.

If you access RightForge through a link from any of our advertising or marketing partners, the applicable sites may include a frame of the relevant advertising or marketing partner. Nevertheless, the information you provide to us through these framed web pages is collected by us, and our use of such information is governed by this Privacy Policy.

If you use a social media platform or your mobile device (or other method of communication) to interact with RightForge, that platform or application may have a specific privacy statement that governs the use of Personal Data related to it. If you have questions about the security and privacy settings of your mobile device, please refer to instructions from your mobile service provider or the manufacturer of your device to learn how to adjust your settings. We do not control the data collection or privacy practices of any outside platform through which you access the RightForge or by which you contact us.

INFORMATION SECURITY

RightForge has implemented commercially reasonable information security measures, including administrative, technical and physical controls that are designed to reasonably safeguard Personal Data. Even though we have taken and will continue to implement measures to protect the data which we are entrusted with, you acknowledge that no such measures can fully eliminate all information security risks.

Though we take commercially reasonable steps to protect the security and confidentiality of all data and Personal Data provided via the Services from loss, misuse, unauthorized access, inadvertent disclosure, alteration and/or destruction, no online transmission is ever fully secure or error free. Please keep this in mind when disclosing any Personal Data via the Internet or by email.

We do not and will not, at any time, ask you to provide your Personal Data or other personal information in a non-secure or unsolicited email or telephone communication. If you receive such an email, please contact us to bring it to our attention. For more information about unsolicited requests for identifying information or other sensitive details, commonly known as “phishing,” you can visit the Federal Trade Commission’s informational page  at https://www.consumer.ftc.gov/articles/0003-phishing.

 

INFORMATION FROM CHILDREN

RightForge is directed toward a general audience and is not intended for use by children. We do not knowingly collect or intend to collect Personal Data from anyone who is under the age of 13. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children never to provide Personal Data through the Sites. If you have reason to believe that a child under the age of 13 has provided Personal Data to us, please contact us and we will endeavor to delete that information from our databases.

 

CONSENT TO TRANSFER

RightForge is based in the United States. If you are located outside of the United States, please be aware that any information you provide to us may be transferred to and processed in the United States. By using RightForge, or providing us with any information, you consent to this transfer, processing and storage of your information in the United States, a jurisdiction in which the privacy laws may be different than those in the country where you reside or are a citizen.

 

CALIFORNIA PRIVACY

California residents have additional rights regarding the privacy and disclosure of Personal Data, including, but not limited to a right to request that we not sell their Personal Data, as well as a right to be informed about our other uses and disclosures of their Personal Data.

RightForge does not sell your Personal Data, and we use and disclose Personal Data solely in accordance with this Privacy Policy. If you are a California resident and would like additional information about our use of your Personal Data, please contact us as indicated below. 

 

California Do Not Track Notice

California law requires websites to disclose whether they and/or any third party(s) collect Personal Data about their users’ online activities over time and across different sites.  California law also requires that we disclose how we respond to “do not track” signals and similar mechanisms.

We do not currently participate in any “Do Not Track” frameworks that would allow us to respond to signals or other mechanisms from you regarding the collection of your personal or non-personal identifying information. If you would like to learn more about browser tracking signals and “do not track” generally, please visit https://allaboutdnt.org.

NEVADA PRIVACY

If you are a Nevada resident, you may ask us to add you to our opt-out list for possible future sales of certain information that we have collected or will collect about you. To submit such a request, please contact us as indicated below.

EUROPEAN UNION RESIDENT PRIVACY

RightForge complies with the provisions of the European Union’s General Data Protection Regulation (“GDPR”) as to any information in its possession regarding EU-based persons (“data subjects”). Accordingly, RightForge only processes Personal Data on data subjects where it has a lawful basis to do so, which may include the consent of each person (especially in the case of website visitors who provide their information) or compliance with a legal obligation. RightForge provides notice to all data subjects as required by GDPR Article 13 or 14, as appropriate, and honors the rights of data subjects provided in Articles 12-23, including the right to be forgotten. For more information about RightForge and the GDPR, please see our GDPR Notice.

 

UPDATES TO THIS PRIVACY POLICY

The RightForge sites and our business may change from time to time. As a result, it may be necessary for us to make changes to this Privacy Policy. We reserve the right to update, change, amend or modify this Privacy Policy at any time and from time to time without prior notice. Please review this policy periodically, and especially before you provide any Personal Data. If we make any material changes to this Privacy Policy, we will post a notice on the RightForge homepage notifying users of the changes and providing an opportunity for you to take action relative to those changes prior to their implementation. In some cases, we also may send a notice via your RightForge Account or by email notifying registered users of upcoming changes. Your continued use of the Services after any changes or revisions to this Privacy Policy become effective shall indicate your agreement with the terms of such revised and then-current Privacy Policy.

 

CONTACT US

If you have any questions or concerns about this Privacy Policy, please feel free to contact us at privacy@rightforge.com.